Player Protection

Responsible Gaming —
With enjoyment Safe
Gaming Commitment

99bed believes gaming should be a source of fun — not stress or addiction. On this page, we'll walk you through responsible gaming tools, warning signs to watch for, and how to get help if you need it.

99bed's Commitment
Personal Limit Settings
Self-Exclusion Option
24/7 Support & Assistance
Age Verification (18+) Is Mandatory
Gaming Behavior Monitoring System
Breaks & Cooling-Off Periods

Responsible Gaming What Does It Mean?

Responsible gaming means enjoying gaming as entertainment — without letting it take over your life. At 99bed, we believe a player truly enjoys themselves only when they know when to stop.

Many people in Bangladesh enjoy online gaming as a form of entertainment — and that's exactly what it should be. Most treat it as light fun. But for some, it can become a habit, and then an addiction. 99bed never wants that to happen to anyone.

Responsible gaming doesn't mean playing less or having less fun. It means staying within your budget, keeping track of your time, and maintaining your relationships with family and friends. That's all it takes.

Remember — playing on 99bed should be about having fun. Chasing losses by playing more is never the answer.

Core Principles of Responsible Gaming

Play Within Your Means
Only bet what you can afford to lose without it affecting your daily life.
Stick to Your Time Limits
Decide in advance how long you'll play each day. Set a timer.
Keep It Entertainment
Play for fun only — not as a source of income or a way to recover losses.
Take regular breaks
Avoid long uninterrupted sessions. Step away from time to time, take a walk, and spend time with your family.

99bed's Responsible Gaming Tools

We put the controls in your hands — use them, stay safe

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once a limit is set, it takes effect immediately.

Session Time Limit

Decide in advance how long you want to play. Once your set time is up, 99bed will automatically alert you.

Cooling-Off Period

Pause your account for anywhere from 24 hours up to 30 days. It's an effective way to reduce stress and step back when you need to.

Self-Exclusion

If you're dealing with long-term issues, you can request a permanent account closure yourself. Support will assist you right away.

Gaming History

View your full gaming history, including spending and time played. The best way to understand your own habits.

Reality Check

A pop-up will appear at set intervals to remind you how long you've been playing and how much you've spent.

Child Protection Filter

If there are children in your home, enable PIN lock and parental controls to prevent minors from accessing your account.

24/7 Support

Reach out via Live Chat for any concerns. Our responsible gaming team is here to help with care and sensitivity.

Problematic Warning Signs

Ask yourself the questions below. If you answer "yes" to two or more, you may need some support. There's no shame in that — recognizing it takes courage.

1
Do you play more to chase losses after losing?
2
Do you hide your gaming from family or friends?
3
Is gaming affecting your work, studies, or relationships?
4
Are you unable to stop playing, even when you want to?
5
Have you spent money meant for essentials — like food or rent — on gaming?
6
Do you feel restless, irritable, or down when you can't play?
7
Have you borrowed money or taken on debt because of gaming?

If you answered "yes" to more than two questions, contact 99bed support immediately. We'll help you confidentially.

Gaming Risk Level

Check the scale below to see where your gaming habits stand:

✅ Normal EntertainmentSafe
Within limits, playing for fun
⚠️ Attention RequiredCaution
Occasional limit breaches — monitoring recommended
🔶 Problematic GamingDangerous
Regularly exceeding limits — seeking help is recommended
🚨 Addiction StageEmergency
Loss of control — immediate assistance needed

Need Help? 99bed's responsible gaming team is ready to help right away. Reach out via live chat — you'll be met with empathy, not judgment.

How to Want to Set a Limit?

Take control of your gaming in just a few simple steps

Step 1
Log in to your account

Log in to 99bed and click on your profile icon. Look for the "Responsible Gaming" section in the menu.

Step 2
Choose Your Limit Type

Deposit limit, session time, loss limit, or cooling-off period — choose one or more based on what works for you.

Step 3
Enter amount and time

Set your limit value — for example, a maximum daily deposit of BDT 500 or no more than 2 hours per day. Choose limits that reflect your own budget.

Step 4
Confirm

Reducing or removing a limit requires a 24–48 hour waiting period. Increasing a limit takes effect immediately.

Step 5
Review regularly

Review your gaming history once a month. Check your spending and time, and adjust your limits if needed.

Step 6
Seek help when needed

If you feel you can't manage on your own, let support know. The self-exclusion option is always available — using it shows real strength.

Responsible Gaming Frequently Asked Questions

Honest Answers to Common Questions

Self-exclusion comes in two forms — temporary (1 month to 1 year) and permanent. Once a temporary exclusion period ends, you may apply to reactivate your account. Permanent exclusion means your account cannot be recovered. If you attempt to open a new account while under any form of exclusion, it will be closed.

Yes, reducing a limit takes effect immediately. However, increasing a limit requires a 24–48 hour waiting period. This rule is intentional — it prevents impulsive decisions that could lead to overspending. The delay is there to protect you.

Change your password immediately and enable two-factor authentication (2FA). If a minor has accessed your account, contact support right away. We'll take the necessary steps. Use parental control features to prevent children from gaining access.

Absolutely. 99bed's responsible gaming support is completely confidential. If you reach out for help, that information will never be shared with any third party. Our team assists with empathy and without judgment. Asking for help is the bravest step you can take.

Yes, gaming addiction is a mental health condition and full recovery is possible with the right support. If stopping on your own feels difficult, consider speaking with a counsellor or psychologist. Many people have walked this path and returned to normal life. There is no shame in it — reaching out for help is the smart thing to do.

Important Warning

99bed is an entertainment platform — not a source of income. Winning or losing in gaming is entirely based on chance. Chasing losses by placing more bets is likely to make things worse, not better.

If you feel gaming is impacting your finances, family, or mental health, stop immediately and seek help. 99bed is always here for you.

🚨
Emergency Support
For immediate assistance, contact 99bed via Live Chat. Our team is available 24 hours a day.
🎮

Play responsibly, Win with enjoyment

Gaming at 99bed isn't just about winning — it's about enjoying yourself responsibly. Join today and use our responsible gaming tools to get the most out of your experience.

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