99bed Terms and Conditions —
Membership & Usage Full Terms & Conditions

99bed (hereinafter referred to as the "Platform" or "we") is an online gaming service provider. These Terms and Conditions constitute a legally binding agreement between 99bed and each registered member of the Platform.

By accessing our services through the 99bed website, mobile app, or any other channel, you automatically agree to be bound by these Terms and Conditions. These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy.

The Platform is for individuals of legal age (18 and above) only. 99bed reserves the right to amend these Terms and Conditions at any time. Continued use of the Platform after updated Terms are published constitutes acceptance of the new Terms.

To use 99bed's services, you must create a personal account. All information provided at registration — including your name, date of birth, and contact details — must be accurate and up to date.

Only one account per person is permitted. If an individual creates multiple accounts, 99bed reserves the right to suspend all of them and cancel any associated bonuses. Withdrawal requests may also be put on hold pending investigation.

Members are solely responsible for keeping their account password and login credentials confidential. 99bed will not be liable for any loss resulting from unauthorized use of an account by a third party.

• A valid mobile number must be provided at registration
• Supporting documents may be required for verification purposes
• Accounts may not be transferred or sold to another person
• Accounts may be suspended for review in the event of suspicious activity

99bed takes the protection of minors with the utmost seriousness. Our Platform is strictly open to individuals aged 18 and above.

Age verification is conducted at the time of registration. 99bed may request additional identity documents (National ID, birth registration certificate) at any time. Failure to provide the required documents may result in account suspension.

99bed supports deposits and withdrawals via mobile banking and bank transfer. All financial transactions are secured with SSL encryption.

Deposit Policy: Deposits are generally credited to your account instantly. Any delay due to technical issues will be resolved within 24 hours. Only payment methods registered in your own name may be used on your account.

Withdrawal Policy: Withdrawal requests are typically processed within 5–24 hours. KYC verification may be required before your first withdrawal. Winnings from bonuses are subject to specific wagering requirements before withdrawal.

• Minimum deposit and withdrawal amounts apply — please refer to the platform for details
• Withdrawals must be made using the same payment method used for the deposit
• 99bed may place a hold on unusual transactions for verification
• Withdrawals to third-party accounts are not permitted

99bed regularly offers a variety of bonuses and promotional deals. Each offer carries its own terms and conditions, which are clearly stated on the offer page.

Wagering Requirements: To withdraw bonus funds, you must meet the required wagering conditions. For example, if the wagering requirement is 20x and the bonus is BDT 500, you will need to place a total of BDT 10,000 in bets before a withdrawal is allowed.

99bed reserves the right to modify or cancel any bonus program at any time. 99bed also reserves the right to reclaim any bonus credited in error.

All games on 99bed are powered by RNG (Random Number Generator) technology, ensuring complete fairness and verifiability. Live Casino games are hosted by real dealers — no computer manipulation is possible.

Players are guaranteed fair play. Any winnings resulting from a technical error or system fault may be voided, and the original stake will be refunded.

• 99bed's decision is final in the event of a technical issue during a game
• Exploiting software bugs or vulnerabilities is strictly prohibited
• If you have a dispute regarding a game result, please contact support
• 99bed regularly publishes audited RTP (Return to Player) data

The following activities are strictly prohibited:

• Creating multiple accounts or using another person's account
• Attempting to manipulate the bonus system (bonus abuse)
• Money laundering or transacting funds from illegal sources
• Software hacking, using bots, or gaining any artificial advantage
• Attempting to manipulate game outcomes
• Harassing or defrauding other members
• Creating an account with false information or attempting to bypass verification

99bed reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Consequences of Violating the Terms & Conditions
• Evidence of fraudulent or deceptive activity
• Failure to pass KYC verification or submission of false documents
• Misconduct toward the support team
• Upon self-exclusion request under the Responsible Gaming Policy

You may also request a temporary or permanent closure of your own account at any time. This option is available under the Responsible Gaming Tools section.

99bed strives to provide reliable service at all times, though occasional interruptions may occur due to technical reasons. 99bed accepts limited liability for losses caused by server downtime, network issues, or any third-party failures.

If you have a dispute, please contact 99bed's customer support first. If the matter is not resolved within 7 business days, our formal complaints process will be initiated. 99bed is committed to resolving members' legitimate concerns fairly.

99bed reserves the right to update these Terms and Conditions at any time. Registered members will be notified of significant changes via email or in-app notification.

For any questions or clarifications regarding these Terms and Conditions, please contact our support team. We are always ready to explain anything in plain, straightforward language.

These Terms and Conditions are governed by the applicable laws of Bangladesh.